MILS (Multilingual Information Line Service)

MILS (Multilingual Information Line Service) is a telephone service that provides access to a range of Council information through pre-recorded messages or connection to an interpreter and one of Council’s Citizens Service Officers.

Pre-recorded information about Council’s Services are available in Arabic, English, Dari and Sudanese Arabic.

Services include:

• Aged, Disability and Access and Inclusion
• Immunisation and Family and Children Services
• Rates
• Waste and Recycling
• Libraries and Leisure Centres
• Parking
• Animal Registration and Payments
• Emergency Services

Connection to an interpreter is available in up to 140 languages.