Please note: this is an archived news article release
This article was published on Tuesday, 26 November, 2024. The information contained within may be out of date or inaccurate. News articles and media releases older than 60 days are archived for future reference.
Posted on Tuesday 26th of November, 2024,
Residents are encouraged to share their thoughts on Greater Shepparton City Council and its services through the Local Government Community Satisfaction Survey which began yesterday, Monday 25 November.
In Summary
The Community Satisfaction Survey is conducted by Computer Assisted Telephone Interviewing, with Greater Shepparton residents aged 18+ selected at random to take part. All responses are confidential and are grouped with others.
Research resource company Thinkfield will conduct the phone surveys which are a useful way for Council to understand whether it is meeting community expectations for the services it provides.
“The phone surveys, which will be conducted from now until Tuesday 10 December, are a useful tool for Council to gather feedback,” Director Corporate Services, Chris Teitzel said.
“The survey gathers impressions on the services, facilities and activities Council provides, and is a great insight into the ways Council can improve its service delivery.”
The 2023/2024 Community Satisfaction Survey results were positive with a highlight being the improved sealed local roads score. Council’s positive overall performance and direction were also highlighted.
Mr Teitzel said Council would use these results as a benchmark to see if the community’s positive perceptions had continued.
“Residents can be assured that if they receive a phone call from Thinkfield the survey is legitimate and is being conducted on behalf of Council,” he said.
“I encourage anyone who receives a phone call to take part in the survey and provide us with their honest opinion on Council’s performance and services. We look forward to seeing the results.”
More News from Greater Shepparton
Tuesday 14th of October,
Council awards contract for construction of new Cosgrove Landfill Cell
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Greater Shepparton secures back-to-back Australian Junior Motocross Championships
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Thursday 9th of October,
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Thursday 2nd of October,
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Nominations now open for the 2026 Australia Day Awards
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More Events in Greater Shepparton
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