Children's Services Policy, Practice and Procedural Guidelines

Guide To The National Quality Framework

The Guide to the National Quality Framework (NQF) is to be used as a reference tool by all Greater Shepparton City Council Children's Services to guide their services individual practices.

Guide to the National Quality Framework (NQF)

Our philosophy

Early Years Department - Philosophy

DOCX, 18 KB

Service Colour Codes

Yellow
All Services
Purple
Long Day Care		 Blue
Occasional Care
Orange
Three-Year-Old Kindergarten		 Green
Four-Year-Old Kindergarten

Policy, Practices and Procedural Guidelines

Appendices

1. Enrolment And Orientation

Appendix 1.1 – Grace period eligibility assessment form

PDF, 826 KB

2. Determining The Responsible Person Present At The Service

3. Concerns And Complaints

Appendix 3.1 – Procedure for Addressing Concerns and Complaints

DOCX, 60 KB

4. Safe Sleep and Rest Practices

5. Interactions And Relationships With Children

6. Emergency Situations

7. Excursions

8. Fees

9. Incident, Injury, Trauma And Illness Procedures

Appendix 9.1 – Incident, Injury, Trauma and Illness Record

DOCX, 54 KB

10. Administration Of First Aid

Appendix 10.1 – First Aid Kit Checklist Children’s Services

DOC, 386 KB

11. Dealing With Infectious Diseases

12. Transportation

13. Medical Conditions

14. Nutrition/ Food/ Beverages/Dietary Requirements

20. Students, Volunteers And Visitors

21. Governance And Managment Of The Services

Appendix 21.1 – Recordkeeping Process and Guidelines – Children’s Services

DOCX, 116 KB

 

Resources and templates

View resources and template documents