Council’s Customer Service phone and email service will also be closed during this time. For urgent matters, residents can phone (03) 5832 9700 and follow the prompts.
Council’s Customer Service Counter will reopen on Tuesday 2 January at 9am, with opening hours remaining 9am to 4pm Monday to Friday.
Residents are reminded that their bin collection days will change over the Christmas and New Year period. Details in the table below.
|
Normal collection day |
Changed collection day |
|
Mon 25 December 2023 (NO COLLECTION) |
Tue 26 December 2023 |
|
Tue 26 December 2023 |
Wed 27 December 2023 |
|
Wed 27 December 2023 |
Thu 28 December 2023 |
|
Thu 28 December 2023 |
Fri 29 December 2023 |
|
Fri 29 December 2023 |
Sat 30 December 2023 |
|
Mon 1 January 2024 (NO COLLECTION) |
Tue 2 January 2024 |
|
Tue 2 January 2024 |
Wed 3 January 2024 |
|
Wed 3 January 2024 |
Thu 4 January 2024 |
|
Thu 4 January 2024 |
Fri January 2024 |
|
Fri 5 January 2024 |
Sat 6 January 2024 |
Riverlinks
Riverlinks Venues, including the Box Office, will close to the public over the Christmas and New Year break from 3.00pm on Friday 22 December 2023 and reopen at 10.00am on Tuesday 2 January 2024. Ticket sales are still available online during the closure period via riverlinksvenues.com.au
Greater Shepparton Visitor Centre
Open 9.00am to 5.00pm, seven days a week. Closed only on Christmas Day.
Shepparton Sports Stadium
The Shepparton Sports Stadium will be closed from 5pm on Friday 22 December 2023 and will reopen for casual use at 9am on Tuesday 2 January 2024.
Regular Stadium programming will resume on Monday 15 January 2024. If you have any queries, please contact Stadium Customer Service on (03) 5832 9480.
KidsTown
The KidsTown Playground is open for all of the school holidays from dawn to dusk.
KidsTown Dig In Cafe will be closed on 25 and 26 December 2023 (Christmas Day and Boxing Day), as well as 1 January 2024 (New Year's Day). On all other days normal Dig In Café operating hours will apply, 10am to 3pm seven days a week.
Aquamoves
Aquamoves will be closed on Christmas Day (Monday 25 December). All other days are as follows:
|
Sunday 24 December 2023 |
Christmas Eve |
Open 8.30am - 4.00pm |
|
Monday 25 December 2022 |
Christmas Day |
CLOSED |
|
Tuesday 26 December 2022 |
Boxing Day |
Open 8.30am - 7.00pm |
|
Wednesday 27 December 2022 |
Normal Trading Hours |
Open 6.00am - 8.00pm |
|
Thursday 28 December 2022 |
Normal Trading Hours |
Open 6.00am - 8.00pm |
|
Friday 29 December 2022 |
Normal Trading Hours |
Open 6.00am - 8.00pm |
|
Saturday 30 December 2022 |
Normal Trading Hours |
Open 7.00am - 7.00pm |
|
Sunday 31 December 2022 |
New Year’s Eve |
Open 8.30am - 4.00pm |
|
Monday 1 January 2023 |
New Year’s Day |
Open 12noon - 7.00pm |
Outdoor Pools – Mooroopna, Tatura and Merrigum
The Mooroopna, Tatura and Merrigum Outdoor Pools will operate as per the table below.
|
|
Pre School Holidays |
School Holidays |
Post School Holidays |
|
Mooroopna |
1.00pm – 7.00pm (Monday – Sunday) |
1.00pm – 7.00pm (Monday – Sunday)
Except: 🎅 Christmas Eve: 1pm-5pm 🎄 Christmas Day: CLOSED 🎆 New Year's Eve: 1pm-5pm |
3.00pm – 7.00pm (Monday – Friday)
1.00pm – 7.00pm (Saturday – Sunday) |
|
Tatura |
6.30am – 8.30am (Tuesday, Thursday, Saturday)
1.00pm – 7.00pm (Monday – Sunday) |
6.30am – 8.30am (Tuesday, Thursday, Saturday)
1.00pm – 7.00pm (Monday – Sunday)
Except: |
6.30am – 8.30am (Tuesday, Thursday, Saturday)
3.00pm – 7.00pm (Monday – Friday) |
|
Merrigum |
3.30pm – 7.00pm (Monday – Friday)
1.00pm – 7.00pm (Saturday – Sunday) |
1.00pm – 7.00pm (Monday – Sunday)
Except: 🎅 Christmas Eve: 1pm-5pm 🎄 Christmas Day: CLOSED 🎆 New Year's Eve: 1pm-5pm |
3.30pm – 7.00pm (Monday – Friday)
1.00pm – 7.00pm (Saturday - Sunday) |
Please note – If the temperature is forecast to be 24 degrees or below, the outdoor pools will be closed. When the temperature is forecast to be 38 degrees and above, the pool opening hours will be extended. The above hours are subject to change.
For rural outdoor pool enquiries and bookings, phone Council’s Seasonal Outdoor Pools Coordinator on (03) 5832 9700.
Activities in the Park
Activities in the Park’s final activity for 2023 will be on Tuesday 23 December, with the program returning on Friday 5 January 2024. Get excited and visit the Get Mooving website for more information getmoovingshepparton.com.au
Resource Recovery Centres (RRC) / Landfill
Shepparton RRC
- Usual hours: Monday to Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm
- Christmas Eve: 9am-2.45pm
- CLOSED: Christmas Day, Boxing Day, New Year’s Day
Ardmona RRC
- Usual hours: Tuesday, Thursday, Saturday 8am-4.15pm, Sunday/Public Holiday: 9am-4.15pm
- Christmas Eve: 9am-2.45pm
- CLOSED: Christmas Day, Boxing Day, New Year’s Day
Murchison RRC
- Usual hours: Wednesday and Sunday afternoons 1pm-3.45pm
- Christmas Eve: 1pm-2.45pm
- CLOSED: Christmas Day, Boxing Day, New Year’s Day
Cosgrove Landfill
- Usual hours: Monday to Friday 8am-3pm, Saturday 9am-11am
- CLOSED: Christmas Day and New Year’s Day
After Hours Animal Management Service
Council offers an emergency after-hours ranger service which operates during the Christmas closure from 3pm on Friday 22 December 2023 to 9am on Tuesday 2 January 2024, to deal with animal management emergencies, including:
- livestock on Council-controlled roads;
- stray dogs;
- dog attacks;
- injured or sick animals; and
- other situations deemed by an authorised officer to be an emergency.
To report an animal emergency, please contact Council on (03) 5832 9700 and press 1.
Non-emergency situations such as reports of uncontained dogs, barking dogs and wandering cats will not be attended to by our after-hours service. Please report non emergencies by calling (03) 5832 9700 when the Council office reopens on Tuesday 2 January 2024.
Shepparton Animal Shelter
The Shepparton Animal Shelter will close at midday on Friday 22 December 2023 and reopen at 10am Tuesday 2 January 2024. Shelter staff will continue to care for all animals at the shelter during this period.
For any Shelter enquiries during this time, please call the After Hours service on (03) 5832 9700. If you have lost your animal or believe your animal may be at the Animal Shelter, please leave your details with the After Hours service.
If your animal is at the Animal Shelter and is microchipped, a Ranger will contact you between Wednesday 27 December and Friday 29 December 2023 to arrange an appointment for collection.
Long Day Care/Kindergarten/Pre-Kindergarten/Family Day Care/Occasional Care
Our Long Day Care and Family Day Care services will be closed from 1pm on Friday 22 December 2023 and will reopen Monday 8 January 2024, with children attending from Tuesday 9 January 2024.
Kindergartens and Occasional Care will close from Tuesday 19 December 2023 and reopen from Monday 29 January 2024. Please contact individual services for session close and start dates.
For enquires please contact Council’s Early Years department on (03) 5832 9700.
Maternal and Child Health Service
All centres will be closed from 3pm on Friday 22 December 2023. From Wednesday 27 December 2023 until Friday 12 January 2024, a reduced service to cater for new babies (newborn, two week, four week and eight week KAS visits only) will be available at:
- Balaclava Road MCH Centre, 205 Balaclava Road, Shepparton
- Riverside Plaza MCH Centre, Shop 21C 8025 GV Highway, Shepparton
- Mooroopna Children and Families Centre (Mooroopna Primary School), enter via Park Street, Mooroopna
For all enquiries please call (03) 5832 9312 between 9.00am and 4.00pm.
Normal services resume on Monday 15 January 2024.
You may also contact the 24-hour Maternal and Child Health Line on 132 229.
Greater Shepparton Business Centre
The Greater Shepparton Business Centre will close at 3pm on Friday 22 December 2023 and reopen at 8.15am on Tuesday 2 January 2024.
Goulburn Valley Libraries
Goulburn Valley Libraries Branch Libraries and Administration Centre will close at usual closing times on Saturday 23 December 2023. The Administration Centre will close at 5pm on Friday 22 December 2023.
Goulburn Valley Libraries, including the Mobile Library, will be closed from Sunday 24 to Tuesday 26 December 2023 inclusive, and Monday 1 January 2024. Our libraries, including the Mobile Library, will operate according to our usual opening hours on all other days.
For further information visit Council’s website greatershepparton.com.au/xmas-hours or phone (03) 5832 9700.
