The First 72 Hours

In a life threatening emergency call "000".

For flood or storm emergencies call the Victoria State Emergency Service (VICSES) on 132 500.

In an emergency, what's your plan? What are you going to do?

You can handle any emergency better if you are prepared! 

Emergencies can be hard to predict and emergency services may be unable to reach you in a disaster.

What will you do for the first 72 hours if you have no services, such as:

no power, no water, no gas, no reception, no road access or limited food

CLICK BELOW TO START PREPARING:

1. Make an emergency plan

WHO … do I need to consider?
do I need to tell?
WHAT … do I need to know?
do I need to do?
WHERE … will I go?
do I get information?
do I keep my plan?
HOW … will I get there?
will I get there – plan B?
WHY … do I need to make a plan?

To support planning:

Prepare yourself and your family for an emergency situation. Use your plan and support network to help you through difficult times.

PDF, 82 KB

2. Back up information

Important things to save:

  • Your emergency plan
  • Identification (to prove who you are)

DOCUMENTS

  • Insurance policies
  • Property documents
  • Medical information and prescriptions
  • Financial records

HOME INVENTORY

  • Photos of possessions
  • Photos of house assets
  • Receipts, warranties etc.

CONTACT LIST

  • Family
  • Utility providers
  • Other:

3. Prepare a kit

Gather and store items ready to support you and your family for 72 hours.


  • Water

  • Medication

  • Radio and batteries

  • Torch

  • Documents

  • Food

  • First aid

  • Clothes

  • Toiletries

  • Money

  • Phone and charger

  • Pet’s needs

  • Children’s needs

  • Glasses

  • What else?

4. Stay informed

Warnings and advice

It is important to tune into official and accurate information channels to stay informed with the facts before, during and after an emergency.

Vic Emergency IconVic Emergency

ABC Radio IconEmergency radio broadcast - ABC Radio

Frequency: ABC Local 107.9 FM, 594 AM and 774 AM

Warnings: It’s important to read the whole warning for information on evacuations, Emergency Relief Centres and more.

If life threatening, call triple zero 000. Flood / Storm Emergency: Call 132 500