Resilience in Recovery program – Frequently Asked Questions

It is the name of Greater Shepparton’s recovery program.

After the October 2022 floods impacted local government areas, were provided with a grant to work alongside community on their recovery. The grant funding that has been received, is available to roll out activities, training, support and events that align with the needs of those impacted.

Community-led, Government-assisted is the key phrase used frequently when rolling out recovery programs, which is why it’s important for community to be involved and engaged.

Everything we do is intended to empower community and create stronger and more connected communities. We are grounded in principles of empowerment, human rights, inclusion, social justice, self-determination and collective actions. 

We believe communication plays a vital role in ensuring community empowerment. Participatory approaches in communication that encourage discussion and debate result in increased knowledge and awareness, and a higher level of critical thinking.

Greater Shepparton City Council received Victorian State Government and Australia Federal Government funding to coordinate municipal-tier recovery coordination. The recovery program is built on national best-practice disaster recovery frameworks, approaches and principles.

Greater Shepparton’s flood recovery team work tirelessly to engage with community to coordinate and support during their recovery. We work with community (individuals, associations and institutions) to coordinate flood recovery activities that are aligned to the objectives and outcomes in the programs monitoring and evaluation framework.

Community Recovery Committees (CRCs) were established to keep local voices, know-how and expertise front and centre during recovery planning and delivery.

Taking this place-based, community-led approach ensures projects, grants and support programs developed are the right fit for that community.

Community Recovery Committees (CRCs) were started by undertaking asset mapping within each community and inviting them into the regular meetings.

Community Recovery Committees (CRCs) play a vital role in coordinating and implementing recovery efforts. They facilitate communication between the community, government agencies and other flood recovery funded organisations involved in the recovery process.

These committees work towards identifying priorities, developing a recovery plan and providing feedback to ensure a successful recovery and rebuilding process for the community.

Community-led recovery is an approach that gives communities greater opportunity to be involved in decisions and processes that contribute to reshaping and rebuilding their lives in ways that work for them.

Community-led recovery is at the heart of everything we do. A community-led approach involves engaging deeply and respectfully with communities so that they can help build back stronger. We're guided by communities and their unique priorities.

There are numerous ways for residents and farmers to engage. We encourage everyone to engage in a way that best suits them, including:

• 1-to-1 conversations with the Flood Recovery team
• Community Recovery Committee meetings
• Drop in sessions at Neighbourhood Houses
• Email: recovery@shepparton.vic.gov.au 
• Phone: (03) 5832 9700

It’s important that community members can get involved in a way that suits them. Some individuals may prefer to attend in-person meetings or events, while others may prefer to contribute online or through social media. Providing a variety of options for engagement can help ensure that everyone has the opportunity to participate and make their voices heard.

Your voice is more essential than you know. Does your community need training? Let us know. Feeling disconnected and looking for opportunities to reconnect with your neighbours? We can help with that. Unsure about what support is still available? We can connect you to the right people!

• Resilience in Recovery's Facebook Page;
• Subscribe to the program’s monthly e-newsletter;
• Regular articles in the Shepparton News and Shepparton Adviser newspapers;
• Community newsletters and publications including Murchison 3610 and Undera Newsletter and Tatura Bulletin;
• Regular radio segments;
• Flyers and posters;
• Greater Shepparton City Council's Flood Recovery web page;
• Greater Shepparton City Council's Facebook Page

You can get in touch with the Resilience in Recovery team between 9am and 5pm, Monday to Friday. Please see below for our contact details. 

Our central base is Greater Shepparton City Council at 90 Welsford Street, Shepparton. However; the entire team are out in community all throughout Greater Shepparton every week, daytime and evenings.

The team is made up of locals from throughout Greater Shepparton.

Facebook

Resilience in Recovery on Facebook

Email

recovery@shepparton.vic.gov.au 

Telephone

(03) 5832 9700

Address

Greater Shepparton City Council
90 Welsford Street, SHEPPARTON

Neighbourhood Houses

Drop-in to one of our upcoming community visits which can be found at the bottom of our webpage

In a disaster recovery program, direct impact refers to the immediate and visible effects of the flood on individuals, communities, infrastructure, and the environment. This includes physical damage to homes, buildings, roads, and utilities, as well as injuries or loss of life among residents. Direct impacts are typically easier to quantify and assess as they are more tangible and observable.

On the other hand, indirect impact in a disaster recovery program refers to the ripple effects or secondary consequences of the flood that may not be immediately apparent. This can include economic disruptions, psychological trauma, displacement of populations, loss of livelihoods, and strains on social services and resources. Indirect impacts are often more complex and long-lasting, requiring a deeper understanding of the interconnected systems affected by the disaster.

In a comprehensive flood recovery program, it is essential to address both the direct and indirect impacts to ensure a holistic and sustainable recovery process. By considering and mitigating the various dimensions of impact, recovery efforts can be more effective in rebuilding communities, restoring livelihoods, and enhancing resilience in the face of future disasters.

The Greater Shepparton flood recovery program is for people and communities affected by the October 2022 Victorian floods to support recovery.

Program funding is through to 30 June 2025.

Recovery support is available at a state, regional, municipal and community level. 

See other flood recovery contacts